Specialized support for EOS/EOL equipment
- We help you make the most cost-effective and sustainable decision
- We are the Spanish leader in SEOS (End of Support Life) and EOL (End of Life) Equipment and Services.
- You can count on us to extend the life of your equipment. We are the best alternative to manufacturers' maintenance.
- We take care of the maintenance of your equipment, even if it is not ours.
Why is MercadoIT the best option?
We put at your disposal our infrastructure to solve all your incidents with a single supplier.
One of the biggest problems in our sector is the ping-pong effect and the consequent lack of focus due to dependence on different suppliers.
We give you different options of SLA and TPM Service Agreements.
Complete solution
Significant savings
Business and sustainable benefit
Lifecycle extension
IT infrastructure optimization
We are specialists in helping you find and maintain any EOL equipment you need.
MIT Engineering
A team of expert engineers allows us to ensure and optimize any solution required by our customers.
SLA Service Agreements
We secure, guarantee and size any SLA where and when you need it.
Spare Management
We guarantee the availability ofspare parts for your equipment or systems included in the SLA.
Remote Spare Management
We make a remote diagnosis, give you the solution and send you the spare part. Your team executes the change.
Full Service
Physical intervention. We diagnose and a member of our team travels to make the change.
SLA: Service Agreements that ensure technical support with guaranteed response times.
With 3 different response times
8X5NBD
- Attention during working hours.
- Resolution next business day
24X7X4H
- Attention 24 hours a day, 7 days a week.
- Resolution in the following 4 hours.
- A technician will physically come to your premises to solve a problem.
ONSITE
- You have your own stock that allows you to solve any incident immediately.
Third-party maintenance TPM
Leaders in services and maintenance of network equipment, systems and storage EOS/EOL.
Third-party maintenance is an OEM-independent solution for IT hardware support.
Our service encompasses repair, reuse and support, wherever possible, which not only strengthens your business and gives you operational stability but also demonstrates your commitment to environmental sustainability.
TPM: Third-party maintenance that guarantees reliable technical support, cost savings and efficient management of your IT equipment.
We are Multibrand - Multiservice - Multirange
Multibrand
Multiservice
Multirange
